Support

We answer fast — usually the same day.

Contact

Email Art@artsartifacts.com. Include your account email and, if it's about a photo grade, the photo.

The AI misidentified my card. Retake front and back straight-on in good light; the back carries the year, set and card number. If it still misses, email us the photos — every miss makes the model better.
Comps look wrong. Every lookup pulls a live eBay price signal for the raw card. For Pokémon, Magic, Yu-Gi-Oh!, video games and comics we also pull PriceCharting's graded ladder. If a lookup returned the wrong card, tighten the name (year, set, card #, parallel) and pull again. You can always type your own numbers.
My baseball / basketball / football / hockey card has no graded comps. PriceCharting has no sports-card catalogue, so a sports lookup returns the eBay raw figure only. The PSA 10 / 9 / 8 boxes are then filled by the engine from the raw price — the app flags them as estimates, and you should replace them with prices from your own eBay sold search before trusting the verdict. We are working on a real sports comp source.
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